Matt Kilmer

Product Manager · Software Engineer · Musician

About

Product manager with 10 years experience building consumer products in music and technology. Currently at Viewcy working on growth for an event ticketing and streaming platform.

I've shipped music apps to over a million users, optimized funnels from signup through monetization, and built products that balance rapid experimentation with longer-term strategic bets. Most recently I've been deep in AI/LLM applications - shipping tools that work in production, not just demos.

I also write code. Recent projects: a Shopify app optimizing product listings at scale, a Slack bot that analyzes codebases and creates pull requests, and an interactive audio-visual instrument playable in your browser.

Music Background

Before product management, I spent a decade as a professional musician and producer. Berklee-trained, toured with Lauryn Hill and Reggie Watts, coordinated music for an Emmy Award-winning TV show. That world taught me about creating for audiences, iterating under uncertainty, and the difference between what's technically impressive and what actually resonates. It's why I care about building products that feel as good as they perform.

Experience

Resume

Senior Product Manager

Viewcy·New York, NY
June 2021 - Present
  • Oversee core product roadmap for event ticketing and live streaming platform
  • Partner with executive stakeholders to define roadmap and set goals in-line with company vision and mission
  • Balance the needs of multiple user classes (artists, fans, sponsors) to drive success for all customers and stakeholders
  • Own product specification and development process, interfacing with engineering, design, UX, marketing, and analytics teams to consistently deliver product releases on time

Founder and CEO

Doji Natural Products·New York, NY
August 2019 - Present
  • Oversee all aspects of business operations and strategy for a boutique eco-conscious health and beauty brand
  • Establish and maintain relationships with vendors and strategic partnerships

Senior Product Manager

Jammer·New York, NY
January 2017 - February 2019
  • Led product development lifecycle for flagship music app and interactive digital music service
  • Measured and evaluated product optimizations for business impact including conversion, retention and LTV
  • Built the team from scratch - hired across product, engineering, sales, and design
  • Worked with major labels on licensing and content partnerships

Product Manager

Keezy·New York, NY
September 2015 - January 2017
  • Set product vision and strategy inline with business objectives for music software startup
  • Defined releases, oversaw user testing, prioritized features, owned product roadmap
  • Built three apps - one of them took off unexpectedly

Music & Production

Music Coordinator

FX Networks·New York, NY
March 2010 - September 2015
  • Oversaw music production for a comedy series - hiring musicians, managing sessions, delivering assets
  • Five seasons of figuring out how to make creative collaboration work under deadlines

Touring / Session Musician

Various Artists·New York, NY
June 2002 - September 2015
  • Played sessions and tours across genres - learned a lot about showing up prepared and adapting on the fly

Projects

BatchSEO for Shopify screenshot

BatchSEO for Shopify

Commercial AI-powered SEO platform processing thousands of products

Production SaaS helping Shopify merchants optimize product listings at scale through intelligent content generation and bulk processing.

Next.jsTypeScriptShopify APILLM IntegrationPostgreSQLVercelStructured OutputsPrompt Caching
Civic Action screenshot

Civic Action

Streamlined constituent-to-representative communication platform

Platform connecting constituents with elected officials through optimized communication workflows and engagement tracking.

Next.jsTypeScriptReactTailwind CSSVercel
Clean Beauty Advisor screenshot

Clean Beauty Advisor

AI-powered beauty product ingredient analysis with personalized recommendations

Production SaaS platform analyzing 100k+ beauty products with GPT-4o, helping users make informed choices based on their skin profile and ingredient preferences.

Next.js 15TypeScriptOpenAI GPT-4oPostgreSQLPrismaStripeTypesenseNextAuth.jsRedisVitestPlaywrightshadcn/uiTailwind CSS
bapbapbapbapbap screenshot

bapbapbapbapbap

Browser-based musical instrument with generative audio-visuals

Interactive music creation tool that transforms touch into particle animations and synthesized soundscapes - playable by anyone, no training required.

Next.js 15TypeScriptPIXI.jsWeb Audio APICanvasWebGLPerformance OptimizationVercel

Claude Slackbot

Autonomous AI development assistant operating directly in Slack

Production bot that analyzes codebases, generates fixes, creates pull requests, and deploys previews - all from natural language Slack messages.

TypeScriptNode.jsSlack APIGitHub APIAnthropic ClaudeVercelFunction Calling

TradingGPT

Natural language to executable trading strategies with backtesting

Platform translating plain English into validated, backtested algorithmic trading strategies with risk management and paper trading deployment.

Next.jsTypeScriptPythonLLM IntegrationFinancial APIsPostgreSQLFunction CallingStructured Outputs

Notes on Building with LLMs

The demo-to-production gap

Demos optimize for wow moments. Production systems optimize for reliability, cost efficiency, and graceful degradation. The hardest problems usually aren't the AI - they're context management, quality evaluation at scale, and handling non-deterministic outputs in deterministic systems.

Trust beats capability

The biggest blocker to AI product adoption isn't model capability - it's user trust. Quality control mechanisms (preview before apply, rollback capabilities, validation layers) matter more than using the newest model. Users need confidence that AI won't break their production systems.

The boring stuff matters most

Prompt caching, context window management, knowing when to use a smaller model - these ended up mattering more than clever prompting. Cost-per-request directly impacts product viability. It's not an optimization problem, it's a design constraint.

Measure before you scale

How do you know if your AI product is improving? Traditional metrics don't apply to subjective outputs. Human evaluation pipelines, quality scoring systems, failure case analysis - you can't improve what you can't measure, even when outputs are probabilistic.

Anticipate misuse

AI products carry unique responsibilities. Input validation to prevent prompt injection, output filtering, rate limiting, audit logging. Building responsibly means anticipating misuse, not just optimizing for the happy path.

Skills

AI/ML

  • LLM Integration & API Design
  • Prompt Engineering & System Design
  • Context Window Optimization
  • Structured Outputs & Function Calling
  • Streaming & Real-time Processing
  • Prompt Caching & Cost Optimization
  • Evaluation Frameworks
  • Safety & Content Filtering

Product

  • AI Product Strategy
  • 0→1 Product Development
  • Roadmap Planning
  • User Research & Testing
  • Stakeholder Management
  • Go-to-Market Strategy
  • Agile/Scrum
  • Product Analytics

Technical

  • TypeScript/JavaScript
  • React/Next.js
  • Node.js
  • Python
  • PostgreSQL
  • API Design
  • AWS/Vercel
  • Git/GitHub